The job is done. The relationship is not.
Text customers back in the same thread, follow up automatically, and turn your happy jobs into Google reviews that bring in the next ten. The work you already did keeps paying off.
A junk removal CRM built on real two-way texting.
Customers text like they text a friend, and their replies land right in HaulHQ as a threaded conversation. You reply from the same place, nothing gets lost, and no message ever falls through the cracks. This is a real inbox, not a one-way blast.
- Inbound replies thread in the app automatically
- Reply from the dashboard or your phone
- Drivers text from your business number too, right from the job
- Nothing dropped, every message tracked to the job
Turn paid jobs into five-star reviews.
When the payment lands, HaulHQ asks the customer how it went, on the delay you set. That is the moment they are happiest and nothing is left to dispute. Happy customers go straight to your Google review page; anyone less than thrilled is routed to private feedback first, so you hear about it before the internet does. Standing in front of a delighted customer? Ask for a review with one tap from the job, on your phone.
- Fires automatically when the job is paid, or after completion if you prefer, on your delay
- One tap from the job asks by hand, and every job gets exactly one request
- Happy customers routed to your Google page; unhappy feedback stays private so you can fix it
- Your reviews show on your HaulHQ page, your WordPress site and the HTML embed
The right message, sent for you.
HaulHQ sends the messages you would forget to. An estimate follow-up, a booking reminder, a nudge on an overdue invoice, a check-in on a lead that never finished. They fire on the right trigger so you stay on top of every customer without lifting a finger.
- Triggered by real events, not a manual send
- Estimate sent, booking reminder, invoice overdue, and more
- Reminders and updates, not spammy marketing blasts
See which ad produced the job.
Every lead records where it came from with nothing to set up: the Google Ads click id, any UTM tags, and the page they arrived from. On the lead and the job it reads in plain words, Google Ads or Facebook or Direct, with the keyword when there is one. Export your leads and each row carries the click id, the campaign, and the settled job value, so you can see which ads actually paid.
- Google click ids and UTMs captured on every lead, automatically
- Shown in plain words on the lead and the job
- Exportable with the settled amount and conversion date
A customer portal with no password to forget.
Customers get a secure link that opens their own portal, no account, no password, no login screen. They see their jobs, invoices, estimates, and your whole message history in one place. One tap and they are in.
- Secure magic link, no password to create or remember
- Jobs, invoices, estimates, and messages in one place
- Fewer "can you resend that" calls for you
Confirmations and updates the customer actually gets.
The moment a job is booked, the customer gets a confirmation. When the crew heads out, an on-the-way text goes with it. No "did you get my booking?" calls, no "what time again?" The updates that make you look buttoned-up send themselves, on every booking path, respecting each customer's opt-in.
- Booking confirmation the moment a job is booked
- On-the-way text when the crew is dispatched
- Fires on every booking path, honoring each customer's opt-in
Your best customers hear from you at the right moment, your happy jobs turn into the reviews that win the next ones, and the phone keeps ringing because people remember you made it easy.
Explore the rest of HaulHQ.
Turn one good job into ten more.
Create your free account or try the live demo. First 5 jobs are free, no credit card required.