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04 · Keep customers coming back

The job is done. The relationship is not.

Text customers back in the same thread, follow up automatically, and turn your happy jobs into Google reviews that bring in the next ten. The work you already did keeps paying off.

Real two-way textingReviews on autopilotNo password portal
SR
Sarah R.
(520) 555-0142
Do you take the old paint cans too? 9:02 AM
We sure do. I will add those to your Thursday pickup, no problem. 9:04 AM
Perfect, thank you! 9:05 AM
Type a message...
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★ The way customers actually talk

A junk removal CRM built on real two-way texting.

Customers text like they text a friend, and their replies land right in HaulHQ as a threaded conversation. You reply from the same place, nothing gets lost, and no message ever falls through the cracks. This is a real inbox, not a one-way blast.

  • Inbound replies thread in the app automatically
  • Reply from the dashboard or your phone
  • Nothing dropped, every message tracked to the job
MT
Mike T.
(520) 555-0198
Hi Mike, your driver is about 20 minutes out. 1:12 PM
Great. Gate code is 4417 if he needs it. 1:13 PM
Got it, thanks. He will text when he arrives. 1:13 PM
Type a message...
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Review automation

Turn finished jobs into five-star reviews.

After a job wraps, HaulHQ automatically asks the customer how it went. Happy customers get sent straight to your Google review page. Anyone less than thrilled is routed to private feedback first, so you hear about it before the internet does.

  • Fires automatically after a job, on your schedule
  • Happy customers routed to your Google page
  • Unhappy feedback stays private so you can fix it
Automated follow-ups

The right message, sent for you.

HaulHQ sends the messages you would forget to. An estimate follow-up, a booking reminder, a nudge on an overdue invoice, a check-in on a lead that never finished. They fire on the right trigger so you stay on top of every customer without lifting a finger.

  • Triggered by real events, not a manual send
  • Estimate sent, booking reminder, invoice overdue, and more
  • Reminders and updates, not spammy marketing blasts
Customer portal

A customer portal with no password to forget.

Customers get a secure link that opens their own portal, no account, no password, no login screen. They see their jobs, invoices, estimates, and your whole message history in one place. One tap and they are in.

  • Secure magic link, no password to create or remember
  • Jobs, invoices, estimates, and messages in one place
  • Fewer "can you resend that" calls for you
The result

Your best customers hear from you at the right moment, your happy jobs turn into the reviews that win the next ones, and the phone keeps ringing because people remember you made it easy.

Keep going

Explore the rest of HaulHQ.

01Win more jobs→02Run every job→03Get paid faster→05Protect your margin→All featuresSee the full overview→

Turn one good job into ten more.

Create your free account or try the live demo. First 5 jobs are free, no credit card required.

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