Junk removal
Load tiers & capacity
The load sizes customers pick from, their price ranges, and the booking capacity settings that unexpectedly live on this screen.
This applies to both workflows
What are the two workflows?Load tiers are the sizes a junk removal customer picks from -- single item, quarter truck, half truck, full truck. They are also, unexpectedly, where booking capacity for both workflows is configured.
Why a dumpster operator ends up on this screen
Per-day booking caps, the earliest bookable day and the booking window live here for historical reasons -- capacity started life as a property of junk load tiers. They apply to both workflows. If you rent dumpsters and never touch load tiers otherwise, you still need this screen.
You will find them under Settings > Pricing, on the Load Tiers tab -- not under Scheduling, which is where most people look first.
The tiers
| Field | What it does |
|---|---|
| Label | What the customer sees, e.g. "Half Truck Load" |
| Description | The plain-language explanation under the label |
| Price min / price max | The range shown. Leave both blank and it renders "Call for pricing". See Range pricing. |
| Allow Book Today | Whether a customer can self-book this size. Untick it and the size asks for a custom quote instead -- they leave their details and you get back to them. Big Job ships with it off. |
| Sort order | The order they appear in |
Capacity -- applies to both workflows
| Field | What it does |
|---|---|
| Morning cap | Bookings accepted in the morning slot per day |
| Afternoon cap | Bookings accepted in the afternoon slot per day |
buffer_days | Earliest bookable day. 0 allows same-day. |
booking_window_days | How far ahead customers can book |
Hours, slots, deposits and blocked dates are on a different screen -- see Scheduling & business hours. The instant booking-time picker and the same-day cutoff are there too, not here -- see Your quote form.
Common mistakes
"I rent dumpsters, why am I on the load tiers screen?"
Because booking capacity lives here and applies to both workflows. You can leave the junk tiers alone.
"Everything says Call for pricing."
The price min and max on those tiers are blank. Fill them in.
"I am looking for load tiers under Scheduling."
They are under Settings > Pricing, on the Load Tiers tab. So is booking capacity, which is the part that catches dumpster operators out.